Frequently Asked Questions
Everything you need to know about your Steampunkstyler journey.
What materials are used in your steampunk accessories?
Our products are crafted from high-quality materials including genuine leather, brass, aged copper, and stainless steel to ensure an authentic Victorian-industrial aesthetic and long-lasting durability.
How long does shipping take for international orders?
International shipping typically takes 7 to 14 business days. Please note that custom-made gear or corsetry may require additional processing time before dispatch.
Do you offer custom sizing for corsets and waistcoats?
Yes, many of our premium garments offer custom sizing options. Please refer to our detailed size guide on the product page or contact our stylists with your specific measurements.
What is your return policy for clockwork jewelry?
We offer a 30-day return policy for all unworn jewelry in its original packaging. Due to their intricate nature, please ensure items are securely packed to prevent damage during transit.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to our logistics portal to monitor your package's progress.
Are your mechanical watches functional or decorative?
Most of our timepieces feature fully functional mechanical movements. Specific details regarding manual winding or automatic movements can be found in the individual product descriptions.